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Subscription Program

Why you’ll love our Subscription Program

powered by ReCharge

 We know you have a lot going on and a lot on your mind, especially during these stressful times. CBD should help reduce your stress, not add an extra thing to think about every month when you’re running low. By opting in to our subscription program, you can relax knowing that ordering CBD is always checked off of your to-do list.  

How Does It Work:

Select ‘subscribe and save 20%’ when adding eligible products to cart. We will automatically create an order for you every month to be delivered to the address we have on file. No re-ordering needed!

To access the Subscription Portal customers need to be logged in to their CHC account.

Can I pause my subscription?

Yes! If you need to pause your subscription for any reason or length of time, you can do so by logging into your Recharge account, selecting ‘view my subscriptions’, and then select the pause option. 

Can I change my subscription frequency?

Right now we are only offering one time purchases or monthly subscriptions that are sent out every 1 month. However, you can always skip a delivery to manually adjust the order frequency in your account! 

Can I have more than one item in my subscription?

Of course! You can subscribe to as many eligible products you’d like.

What items can I subscribe to?

Eligible products will have the option to subscribe and save above the buy button the on the product page.

Can I cancel my subscription?

Yes you can. While we will be sad to see you go, we understand that circumstances change and you may need to cancel. Simply log into your account to edit or cancel your subscription.

Can I change my payment method?

You sure can! Just log into your account, select the ‘manage subscriptions’ tab and edit your card on file from there. 

Can I change my address?

You bet, just as you would change your payment method, you can edit your shipping address under the ‘manage subscriptions’ tab in your account! 

How to access the Recharge customer portal -

Access the customer portal through the storefront.

Customers can log in to their Coastal Hemp account to access their customer portal. Once logged in, you will be able to access the Manage Subscriptions link.

 

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